Jianfeng Lu is a co-founder of Wiz.ai. The company was founded in Singapore in 2019 by three natural language processing researchers: Lu, Jennifer Zhang and Tony Zhu.
Wiz.ai builds talkbots that make and answer customer calls for banks and telcos. The hard part was language. Southeast Asia has more than 1,000 languages and dialects, and customers mix them with Singlish in a single call. In 2019 and 2020 early testers hung up on the bots, and the team had to fix the product step by step.
In 2020 the company raised a $6 million pre-Series A round led by GGV Capital and grew 200% that year. By 2021 it had a team of nearly 300 people and customers in 17 countries.
In November 2025 Wiz.ai closed a Series B round with SMBC Asia Rising Fund as lead investor. Beacon VC, SMIC SG Holdings, Singtel Innov8 and Granite Asia also took part. The company remains privately held.