Shaun Chong is one of three co-founders of Ninja Van, with Lai Chang Wen and Boxian Tan. His role is chief technology officer. The company was founded in 2014 as a last-mile delivery service in Singapore.
The founders ran a made-to-measure clothing brand and could not find reliable deliveries, so they built route-planning software and began delivering parcels themselves. They had no logistics experience. To learn the job they paid couriers to explain it and mailed parcels to each other.
All three took 90% pay cuts in the early days. Ninja Van raised a Series A in March 2015 and was handling about 1 million parcels a day by 2019. In September 2021 it raised a $578 million Series E at a valuation above $1 billion.
Ninja Van laid off staff in May and July 2024. In September 2024 its Vietnam subsidiary suspended operations over delayed salaries.