Umesh Sachdev and Ravi Saraogi were engineering students from Delhi when they went to Professor Ashok Jhunjhunwala at IIT Madras. Uniphore began there in 2008 with a $100,000 grant from the National Research Development Corporation.
Early customers in India included telecom and banking firms, but those sales did not scale. In 2014 the company launched auMina, Akeira and amVoice. In 2015 it moved from licence fees to a subscription model, and Kris Gopalakrishnan led its Series A. John Chambers led the Series B in 2017.
By 2016 Uniphore supported more than 70 languages. It then moved its headquarters to Palo Alto and focused on large global enterprises. A $51 million Series C followed in 2019, $140 million in 2021 and a $400 million Series E led by NEA in February 2022 at $2.5 billion.
Later years were acquisition-led, with Emotion Research Lab, Jacada, Red Box and Hexagone among the buys. Uniphore launched Business AI Cloud in June 2025 and raised $260 million in October 2025, with Nvidia, AMD, Snowflake and Databricks among the investors.