Sascha Poggemann is a co-founder of Cognigy. He founded it in Düsseldorf in 2016 with Philipp Heltewig and Benjamin Mayr. The company sells a platform that large firms use to build voice and chat agents for their contact centres.
A Series A of about $6 million from DN Capital came in 2019. Insight Partners led a $44 million Series B in 2021, and Eurazeo Growth led a $100 million Series C in 2024. Annual recurring revenue was about $37 million in 2024, up from $17.5 million in 2023.
In April 2025 Cognigy moved its US headquarters to North Texas. On 28 July 2025 NiCE announced it would acquire the company for about $955 million, including a $50 million holdback.
The deal closed in the fourth quarter of 2025. Cognigy had about 300 employees and had raised roughly $165 million.