Claudio Erba studied economics and marketing in Milan and lectured on content management systems at the University of Florence. In 2005 he founded Docebo near Milan.
Principia SGR invested 2.4 million euros in 2012. Docebo opened a US office in Athens, Georgia in 2013. Klass Capital invested $3 million in 2015, and the headquarters moved to Toronto.
Docebo listed on the TSX in October 2019, raising C$75 million, and on Nasdaq in December 2020, raising $144 million. By the third quarter of 2025 its annual recurring revenue was $235.6 million.
On 29 February 2024 Erba moved from CEO to chief innovation officer. Alessio Artuffo became interim CEO on 1 March 2024 and permanent CEO in September 2024.