Peter Scutt's parents wanted to stay in their own home, and he found it hard to arrange the right care. With his friend and colleague Tony Charara he founded Better Caring in 2013, an online marketplace where older Australians and people with disability hire independent support workers directly.
The platform was operating by 2014. In 2016 the company began creating support worker jobs, and it was later renamed Mable. The rollout of the NDIS and consumer-directed aged care funding gave it a large market of people choosing their own providers.
In 2019 Ellerston Capital's JAADE Fund led a A$15 million round. In September 2021 General Atlantic led a A$100 million raise, and Mable acquired the NDIS businesses Leapin and HomeMade. By its tenth anniversary in October 2024 it had made more than 200,000 connections.
Between November 2023 and August 2024 Mable used contract terms the ACCC found unfair, including a minimum A$5,000 penalty fee and automatic approval of service logs. Mable admitted the terms were unfair and changed its website and terms.